Privacy Policy

Last updated: March 2025 | Applicable to: noubarestaurant.in

1. Who We Are

This privacy policy applies to the website noubarestaurant.in. It is operated by Nouba Restaurant and Rooftop Lounge, located at C54-A, 3rd and 4th Floor, Sarojini Marg, C-Scheme, Jaipur 302001, Rajasthan, India. Our contact email is reservations@noubajaipur.com and our phone number is +91 97996 54002.

2. What Data We Collect

We collect personal data only when you voluntarily submit our online reservation form. The fields on that form are: your name, phone number, preferred date and time, number of guests, occasion type, and any special requests you choose to share. We do not collect payment card details through this website. Payments are handled in person at the restaurant.

We may also collect standard technical data that web servers record automatically, such as your approximate geographic location (city level only), device type, browser type, and which pages you visited. This technical data does not identify you personally and is used only to improve the website.

3. Why We Collect Your Data

The only purpose for which we use your personal data is to process your table reservation request and to contact you to confirm, modify, or discuss the booking. We may use your phone number to send a WhatsApp confirmation message through our reservation system. We do not use your data for marketing communications unless you explicitly request to receive them.

4. Legal Basis for Processing

Under India's Digital Personal Data Protection Act 2023 (DPDPA 2023), we process your personal data on the basis of your consent, which you provide by voluntarily submitting the reservation form. You have the right to withdraw that consent at any time by contacting us at the address below.

5. How We Share Your Data

We do not sell, rent, or share your personal data with third parties for their own commercial purposes. Your reservation data is shared only with the restaurant's internal operations team, which is responsible for confirming and managing table bookings. We may be required to share data with law enforcement or regulatory authorities if compelled by applicable Indian law.

6. Data Retention

We retain reservation records for up to twelve months from the date of your booking, after which they are deleted from our systems. If you request deletion before that period, we will process your request within thirty days.

7. Your Rights Under DPDPA 2023

As a data principal under India's DPDPA 2023, you have the right to access the personal data we hold about you, to correct inaccurate data, to request erasure of your data, and to withdraw consent for any processing. To exercise any of these rights, please write to us at reservations@noubajaipur.com with the subject line "Data Rights Request". We will respond within thirty days.

8. Cookies and Tracking

This website uses Google Ads conversion tracking to measure whether visitors to our site subsequently make a reservation. This involves a small cookie or tag placed by Google on your device. No personal reservation data is shared with Google through this process. To opt out of Google's advertising tracking across websites, you can visit adssettings.google.com. We do not use any other third-party cookies or tracking scripts.

9. Security

Our website is served over HTTPS, which encrypts data in transit between your browser and our server. WhatsApp messages sent through our reservation form are transmitted via WhatsApp's end-to-end encrypted platform. While we take reasonable technical and organisational measures to protect your data, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately at reservations@noubajaipur.com and we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time as our practices or applicable law changes. The date at the top of this page reflects when the policy was last revised. Continued use of this website after a revision constitutes your acceptance of the updated policy.

12. Grievance Officer

As required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and the DPDPA 2023, we have designated a Grievance Officer for this website:

13. Contact

For any questions about this privacy policy or how we handle your personal data, please contact us at reservations@noubajaipur.com or call us at +91 97996 54002. You may also visit us in person at C54-A, Sarojini Marg, C-Scheme, Jaipur 302001.