At Nouba Restaurant & Rooftop Lounge, your privacy, comfort, and peace of mind are of the utmost importance to us. We are committed to maintaining a safe, respectful, and welcoming atmosphere where every guest feels valued, respected, and secure during their visit to our restaurant and rooftop lounge.
Privacy at Nouba goes beyond protecting information - it includes your personal space, dining comfort, and trust in how we manage your data and experience. Whether you visit us for a casual meal, rooftop gathering, or private celebration, our staff are trained to offer attentive yet unobtrusive service, ensuring your preferences and boundaries are always respected.
We collect only the information necessary to provide you with the best possible experience. This includes:
We do not collect payment or sensitive financial data through our website.
Your information is used only for the following legitimate purposes:
We never sell, rent, or trade your personal information.
We retain your personal data only as long as necessary for operational or legal reasons, typically no longer than 12 months after your last interaction unless legally required otherwise. After that, your information is securely deleted.
Your data may be shared only with trusted service providers who assist in our operations:
All partners adhere to data privacy standards equivalent to Indian law and GDPR-level compliance.
Our website uses cookies to enhance your browsing experience and measure site performance. You may disable cookies through your browser at any time. We comply with Google Consent Mode v2, ensuring no personal data is tracked without user consent.
We employ industry-standard security protocols, HTTPS encryption, and server-level firewalls to safeguard your personal data. Access to personal information is strictly limited to authorised staff trained in confidentiality and data handling.
You have the right to:
To exercise your rights, please contact our Grievance Officer (details below).
For any privacy-related concerns, please contact the Grievance Officer. All requests will be addressed within 15 business days.
We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website. By continuing to use our site or services after an update, you consent to the revised policy.
Our team is trained to handle every guest interaction with professionalism, empathy, and confidentiality. Whether you are dining privately or hosting an event, we ensure a respectful and secure environment for all our guests.
Nouba Restaurant & Rooftop Lounge thanks you for your trust and for allowing us to serve you with care, discretion, and hospitality that upholds your privacy and comfort at every step.